Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section incorporated into Mad about Hosting’s Web Control Panel offers a collection of help articles and regularly asked questions. Aimed toward resolving any common problem that you could possibly encounter, they are compiled by our support team of qualified techs.

  • Top quality support service
  • Educational Videos

  • For people who’d rather discover how to deal with a regularly encountered issue by watching a video lesson, we have added a selection of video tutorials to our Web Control Panel. All the educational video clips are very short and simple to grasp. They offer visual demonstrations of various web site administration actions.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client care service with a sixty–minute ticket response time guarantee. Our team of practiced customer service technicians will be available to you to respond to all the questions that you could possibly have. During non–peak periods, a reply will be given within just twenty minutes.