Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour resolution guarantee with all our Linux cloud packages packages, meaning that each help inquiry you submit is going to be answered to in less than 60 minutes max. Our support company members have been educated to quickly correct any situation and to provide you with quick advice on any issue that you could have.
A Top–quality Support Service
You are able to contact us 24x7x365 with any query you may have connected to Mad about Hosting’s products. We have got techs working continuously to deliver help at any time needed. You can use the ticket system or post an e–mail at any time, or you can pick up the phone or make use of the live chat during business hours.
An Intuitive Help Section
Our Control Panel has an in depth know–how base which is included in all areas. In each part, you’ll find a Help press button which will load for you a group of step–by–step online classes on how to take advantage of a certain element or conduct a specific action. Also, we have crafted short training video clips as a way to get a better idea of the Control Panel’s interface.